Seminars in November:
 
Back by Popular Demand...LeAnne Williamson & Your Success Coach, Inc.
at
Francine's Community Marketplace
6949 Lancaster Pike
Hockessin, DE  19707
Featuring the Seminar:

"Through the Customer's Eyes"
by the International Customer Service Association and LeAnne Williamson 

As the Holidays approach make sure you and your sales team are at the top of your Customer Service Game! There is no better training investment than improving the quality of your customer service - regardless of the industry you are in. "Through the Customer's Eyes" is a one-of-a-kind, entertaining, interactive training program created to prepare customer service professionals with the core skills needed to identify and satisfy your customers - EVERY DAY! When your people apply what they have learned in the program, you will see immediate, substantial benefits on how to deal more effectively with your customers:

• Greater customer loyalty and satisfaction
• Increased employee morale and retention
• Higher productivity and profitability

Several Opportunities Available:

Monday, November 17th: 9 AM-11 AM (11-noon Q&A)

Wednesday, November 19th: 1 PM - 3 PM (3-4 PM Q&A)

Wednesday, November 19th: 6 PM - 8 PM (8-9PM Q&A)