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Customer Excellence:
1. Through the Customer's Eyes
2. The First 30, 60, 90 Days
3. Legendary Service
4. Johnny the Bagger: Bring out your Creativity & Uniqueness
Leadership & The Influence Process
1. Leadership Is......
2. I Wish My Manager Would Just....
3. Situational Leadership
4. You and the Monkey
5. If You Want to Play Golf; Empower Your Tribe
Management & Developing Others
1. Peer Today Boss Tomorrow
2. 10 HR Mistakes
Coaching & Counseling & Helping Others Reach Their Potential
1. Whale Done
2. Coaching: Getting the Best Our of Your Folks
3. Training Conditions Effectiveness: HOW
4. The Report Card on Performance Results
5. Setting the Playing Field to Win with Performance Behaviors
Teamwork & The Talent of Getting Results Done Through Others
1. Building Effective Teams
2. Working Together & Having Fun & Getting Results
Communication & Conflict - In Life & Business
1. Listen & Learn-Wild Concept
2. Social Styles - Why We Run From Some!
3. Communicate Effectively in Any Situation
4. Everybody Wins-Working Through Conflict
5. Connect in 90 Seconds or Less Positively & Be Remembered
Other Subjects - Above is a sample of a few keynotes. Each engagement is personalized and subject matter chosen together to best fit the needs of the client/customer.
1. Principles of Success: 14 Keys to Achieving Your Goals
2. YOU: Your Opportunities Unlimited
3. Be the Guru for Yourself in Your Life and Your Business
4. Change for Life for the Better & Have Fun Doing It
5. Napoleon Hills 17 Scrolls for Success: "Whatever the mind can conceive and believe, the mind can achieve." Napoleon Hill
6. Forgiveness & Being Thankful Instead of FEAR for Better Living
7. Being Happy - Are You?
8. Belief in Yourself ---What do You Know About Yourself & Your Abilities
9. Improve Your Self-Disciplines-Napoleon Hills' Creed for a Better Self
10. Successful Selling Practices
11. Networking Made Fun
12. FISH - The 4 Keys to Success from the Seattle Fish Market
13. The 4 Agreements You Attempt to Live By
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